The data center is physically isolated from everyone but level three
technicians. Public access is strictly forbidden. Access to the floor the
data center resides on is restricted to those holding military-grade
passcards. Furthermore, access to the data center itself is
restricted by Biometric hand scanners.
Our dedicated server infrastructure is located in San Antonio. This is an
ideal location for our primary data center because of the absence of
natural disasters. San Antonio is on the most seismically stable soil in
the US. In fact, San Antonio is one of only two places in the US that
Lloyds of London will underwrite for earthquake insurance.
Additionally, the absence of hurricanes and tornadoes make the San
Antonio data center the perfect location for your mission-critical data.
Power systems in the data center are designed to run uninterrupted
even in the unlikely event of a total power outage. All servers are fed
with conditioned UPS (Uninterruptable Power Supply) power that will run for 80
minutes if utility power fails. The UPS power subsystem is N+1 redundant
with instantaneous failover in case the primary UPS fails. In the event of
an extended power outage, an on-site diesel generator can run indefinitely.
The generator is regularly tested to ensure that it will continue to
function in the event of an emergency.
a precision environment
The data centers are meticulously tidy. All air is circulated and
filtered every two minutes to remove dust and contaminants. The data
centers HVAC (Heating Ventilation Air Conditioning) system is N+1
to ensure that even in the event of an entire HVAC system failure, there is
a duplicate system on standby to take over. An advanced fire-suppression
system is in place to prevent any fire from spreading - in the unlikely
event that one could start. All cables to servers and routing equipment are
securely tied down, and cable racks suspended from the ceiling provide dual
routes for all cables. In the event that all cables on a cable rack are cut
or burned, packets of data will automatically be routed to a second set of
cables on the other side of the data center.
Our dedicated server infrastructure utilizes connections to multiple
backbones to ensure that data reaches the end-user in the fastest, most
efficient manner possible. We also
have peering agreements with local ISPs to allow fast delivery of packets
Our dedicated server infrastructure runs the Border Gate Protocol (BGP4)
for best case routing. Our entirely switched, Cisco powered network employs
Cisco GSR 12000 class
routers running HSRP (N+1 hot failover) to ensure that data can be routed
even in the event of a router failure. The BGP4 protocol is a standard that
allows for the routing of packets of information sent out from our server.
Each packet of information is evaluated and sent over the best route
possible. Because of our redundant network architecture, packets may be
sent via alternative routes even if they are being delivered to the same
end user. Should one of our providers fail, packets leaving our network are
automatically redirected through another route via a different provider.
guaranteed packet delivery
Our providers are paid to make sure that packets of information are
delivered to the end users eyeballs. This offers significant advantages
over simply peering with the major backbones. Peering agreements rarely
include Service Level Agreements (SLAs) so no one is accountable for lost
packets at congested exchange points. Because our provider actually has
SLAs, we are able to guarantee that all packets will leave our network at
Our dedicated server infrastructure currently has plenty of excess
capacity, even during
peak hours. This allows for us to accommodate even the largest spikes in
traffic that are often associated with the most popular websites. Our
always adding network connectivity and new routes in an effort to make sure
content is delivered to your users as efficiently as possible. A low
bandwidth utilization also allows for maximum uptime, even if one of our
providers has an outage.
©2002 projectEYE contact us: info@projectEYE.com call us: 412.687.7000